Customer Service Contact Information
For Customer Service, please contact (336) 945-6428 or firstname.lastname@example.org.
Upbeat Music Company is solely in the business of delivering private music lessons to individual students through a variety of music teachers. Pricing for individual lessons ranges from $25/half hour to $30/half hour depending upon the teacher and instrument. Forty-five minute lessons are priced at $35 to $45. Hour lessons range from $40-$50. All prices, by teacher, are posted publicly at the business and communicated by the teacher to students/parents prior to lessons beginning.
Upbeat Music Company is a service business only and does not engage in returns of merchandise.
Payments may be made at each lesson, or at any time during the month. Payments are due by the last lesson of the month. If you have an outstanding balance on the last day of the month, we will require that you put a credit card on file in your account in My Music Staff and enable auto-pay.
We accept cash and checks on site. Make all checks payable to Upbeat Music Company. If you prefer the convenience of paying with a credit card, there is a link on your invoice that will allow you to pay with a credit card or through PayPal. A 3.5% convenience fee, which goes to PayPal, is applied to all online transactions.
Our philosophy is to make learning music fun and engaging through our qualified teachers. We ask that you be considerate of your teacher’s time and notify them 24 hours in advance if you are unable to attend a scheduled lesson. Many of them drive long distances, sometimes just for your lesson. We will make every effort to schedule a make-up lesson. If you miss a scheduled lesson and do not notify the teacher 24 hours in advance, you will be charged for that lesson. Maintaining your choice of a lesson time is contingent on regular attendance and payments.
We strive to create lasting relationships with our students and their families, and we want you to relax and enjoy your time with us. Thank you for choosing Upbeat Music Company to provide nurturing and fun music education for your family.
Personally Identifiable Information Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, student’s name, address, email address, or telephone number.
Does Upbeat Music Company collect information from children under 13 years of age? We are committed to protecting the privacy of children. The Service is not designed for or director to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.
What does Upbeat Music Company do with the information it collects? In general, we use the information collected to correspond with you and provide the Service to you and process your transactions. At no time, is Upbeat Music Company able to view individual credit card information or information regarding other payment sources submitted via the web, only the amount of the PayPal transfer.
Does Upbeat Music Company disclose information to third parties? No. We will not disclose any information we gather from you through the Service to any third parties inside, or outside, the United States.
By email: email@example.com By phone: (336) 945-6428